An Excellent School Striving to Become Better

Hopewell-Loudon Schools

Home of the Chieftains

One to One Incident Report

If you are having problems with your Chromebook make sure you have charger plugged in properly to include power brick to power cord. Hold the power button down until unit shuts down or powers up.  WIFI issues see if your home wifi is working with another computer.


If unable to resolve issues a help desk will be available in the library from 7:30 am to 8:00 am during school days.  You need to do the following before showing up to the help desk.


1. Submit an incident report at the link below (school google sign in from another device required).

2. You must have the following items with you or you will be turned away (1)Chromebook, (2)case that was issued to you and (3)power brick with cord. 


Chromebook Trouble Ticket


Helpful How to's


Connecting to Wifi at home and the iboss SSO

Removing Student Profile from Chromebook

Calm Down Apps are where they usually are

Printing with the Chromebook, If you must!

Working offline with no wifi

Updating the Chromebook

How to recover from a malware attack

Google Cheats

NEWWireless Networking at HomeNEW

NEW Adding Library Printer manually at School NEW

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